Shipping Policy

Date: 20-02-2024

Thank you for choosing Medidet.com for your healthcare product needs. We aim to provide you with a seamless shopping experience, including prompt and reliable shipping services. Please review our shipping policy outlined below:

Processing Time:
Orders are typically processed within 1-2 business days after they are placed, excluding weekends and holidays.

Please note that certain products may require additional processing time due to customization or availability. Any such delays will be communicated to you promptly.

Delivery Estimates:

Delivery times may vary depending on the shipping method selected, the destination address, and external factors such as weather conditions or customs delays.

All over India delivery in 5-7 days. All over Tamil Nadu delivery in 3-5 days.

Shipping Rates:

Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination address.

Customers have the option to view shipping rates during the checkout process before finalizing their order.

Shipping Availability:

We currently offer shipping services to addresses within India destinations.

Shipping Notifications and Tracking:

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information.

You can track the status of your shipment using the provided tracking number through our website or the carrier’s website.

Incomplete or Incorrect Addresses:

Please ensure that the shipping address provided during checkout is accurate and complete.

We are not responsible for orders that are delayed, lost, or misdelivered due to incorrect or incomplete addresses provided by the customer.

Delivery Issues:

In the event of delivery issues such as lost packages or damages during transit, please contact us immediately @ support@medidet.com.

We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.

Order Changes :

Once an order has been processed and shipped, changes or cancellations may not be possible.

If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request.

Questions and Support:

If you have any questions or concerns regarding our shipping policy or your order, please don’t hesitate to contact our customer support team at  support@medidet.com.

We are available to assist you via email during our regular business hours.

By placing an order on Medidet.com, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and strive to provide you with the best possible shopping experience.

Thank you for choosing Medidet.com!